Privacy policy
What we collect when you enquire or book, why we collect it, how long we keep it and the choices you have. Rydz is operated by Codetoli, which is the data controller for the information described here.
No hidden charges
Insurance, road tax and km allowance included in the daily rate.
Refundable deposit
Released after the return inspection, usually within 3-5 working days.
24x7 WhatsApp
Booking support and roadside help, including public holidays.
Free delivery
To your home, hotel, office or airport terminal in the city.
What every Rydz rental includes
- Comprehensive insurance and road tax
- Standard daily km allowance
- Free delivery and collection in the city
- 24x7 roadside and booking support
- Replacement vehicle if the car breaks down
How booking works
- Message us on WhatsApp with your city, dates and car preference.
- We confirm availability, share photos of the exact car and the final rate.
- The car is delivered to your address, hotel, office or airport terminal.
- Drive with 24x7 support one WhatsApp message away.
Privacy, in plain language
What we collect
Your name, phone number, WhatsApp number, email, pick-up address, travel dates, licence details and payment method reference, only when you enquire or book.
Why we collect it
To confirm availability, deliver the vehicle, process the refundable deposit and provide 24x7 support during your rental.
What we do not do
We do not sell your personal data, and we do not share your licence or ID documents with third parties beyond what is legally required for a rental.
How long we keep it
Booking records are retained for the period required by Indian tax and accounting rules. Enquiry records that do not convert are deleted after twelve months.
Your choices
Ask us at any time to access, correct or delete your data by messaging the support email or WhatsApp.
Privacy policy
Message us on WhatsApp with your travel dates. We reply with confirmed availability, the exact car and a final price that includes insurance, road tax and the standard km allowance.
WhatsApp is the fastest way to reach us — usually a reply within a few minutes, 24x7.